Telemarketer / Researcher
The Home based Telemarketer role has also evolved post Covid, so we provide full flexibility within our offering. To suit all types of Home based Telemarketing and Researcher positions. This entails a minimal CAPEX investment of a professional headset, everything hereafter from your SoftPhone to your Calls included for a fixed OPEX monthly cost per seat. With fixed costs for each of your Telemarketers, you will remain within budget and still be able to forecast costs as you grow. You merely need to provide a laptop or PC for each homeworker.
At Vital we operate differently to our competitors, including a customisable reporting function that controlled from your own portal. Your Managers therefore may define and select the reports they need, even organise daily reports to be automatically emailed. We can in addition, integrate our Home based Telemarketer / Researcher package with Computer Telephony, hereafter users may dial from your CRM or a call list or website. Conducting high-quality market research for data analysis or to assist collate data for research projects, has never been so easy, setting up your soft phone to dial from db or call lists.
eSIM’s for allin1mobile or allin1extend
In addition for roaming workers, we provide allin1mobile eSIM’s or allin1xtend eSIM’s for MSTeam’s integration, directly for your employees Mobiles.
With eSIM monthly costs identical to our all-inclusive Landline, there has never been a more effective way to manage & integrate Hybrid Workers for full collaboration.
Plus we GUARANTEE QoS via allin1mobile eSIM’s, which our competitors offering Smartphone Apps for a mobile solution SIMPLY cannot, as there is no QoS on mobile Data! Integrate your landline numbers with our allin1mobile eSIM or alternatively use MSTeams as your phone system of choice for an alternative inclusive monthly fixed cost per user. Additional per person costs for MSTeam’s are excluded, we can supply MS365 quotations on request.
Home-based allin1contact suite
Our full virtual solution via allin1contact centre is where your customer support agents, whether researchers or telemarketers can fully work remotely. Both cohesively and fully integrated as part of a bigger team, with our full allin1contact centre suite.
Instead of working from an on-site business location, virtual / home-working solutions assist our customers that need the flexibility for their team to work from their own homes. Our cloud call centre software then compliments your staff to work from dispersed locations, while remaining a cohesive unit and performing as a team with ease and efficiency.
Cloud technology has democratised the service and sales industry in many ways. Since virtual call centres are location-agnostic, they are specially efficient in leveraging the Cloud and what it delivers Home/Worker or Hybrid Workers. Robust remote solutions use cloud-based software, so that your at-home workers can be active and effective anywhere with a reliable internet connection. Supply your own bandwidth or we can supply FTTP (our full fibre solutions are ACTUALLY cheaper than traditional broadband).
Remembering a cloud contact centre creates a very different work environment than a traditional contact centre. Given their rising popularity, allin1contact centre solutions have now been shown to improve worker job satisfaction and even efficiency. The inbuilt flexibility for part time workers to becoming an integral part of the team, yet around the hours that suit the individuals. Or work 1 day per week in your offices, yet work as a remote member at all other times. Get in touch for more information, Vital Telcom are also different because we own the iP of allin1number so can create a bespoke solution around your business.
Alternatively to our Remote Worker our traditional homeworker solution provides fibre broadband, a Gigaset DECT
phone and your DDI at home for HD voice or video. Alternatively a Zoiper Soft-phone for chat/messenger. We include for FREE an LDAP service so all work contact names and numbers are available at home through the Cloud, unified to operate harmoniously your customer details as they call. Our regular home working solution also allows a full suite of solutions of CRM even CTI to be added, ensuring collaboration as if your home working TEAM were actually seated within your Office or Contact Centre.
