Unified Communications

Collaboration and productivity come hand in hand with. With allin1number plus Bria Stretto our unified communications tools are perfectly designed to walk in sync with your business.

Our Bria Stretto desktop app is designed to help you integrate your phones with the rest of your business processes for truly unified communications. The app, which also works on your smartphone and tablets lets you access your contacts easily, and can identify the context of incoming calls.

Vital Telcom Unified Communications

Integrate your telephony activities with the rest of your business processes. Improve the productivity of your staff and increase the level of collaboration across your entire organisation.

Bria Stretto Desktop call control
You have full control from your Bria Stretto desktop app: answer, transfer and end calls, put callers on hold and dial out without the need to reach for a traditional handset.

Application integration
Our unified communications integrate with your Outlook contacts and can be customised to work with your chosen business CRM, you can merge your contact lists from other applications you use day-to-day, its pre-integrated with Salesforce yet can be customised to operate with popular db’s as;  ACT, Goldmine, Microsoft Dynamics, Salesforce and SAGE.

Real-time presence – we call “Rosta or Messenger Presence” 

bria strettoIt helps if you can see who’s available to take a call and who’s busy. With a Vital Telcom unified communication solution, everyone can see the availability of everyone else. This boosts co-ordination and encourages collaboration and even choices with the same between your colleagues.

Customisable or automated user settings
You have full control of your set up. You can opt for call forwarding, ‘do not disturb’ or put limits on outgoing calls.

Recent calls and call history
You can take a quick peek at a convenient list of recent calls or you can access a full call history.

Call preview and screen popping
Caller information is saved to your directories and displayed during both incoming and outgoing calls. There’s also a convenient option to pop the file to view caller information in more detail.

The allin1number communications suite is a uniquely customisable hosted PBX as the intellectual property is uniquely owned by Vital Telcom, as such can be uniquely customised around your business. So if your looking for a state of the art communications solution with ‘no obsolescence’ then look no further.

Call one of our pre-sales advisors to arrange a no-obligation FREE Telecoms Audit on 0207 048 8821