Preceded by the traditional on-premises Phone System
Cloud or hosted phone system have been around for a long time, pre-dating the Internet. At a minimum, traditional on-premises phone systems typically enable a business to have a main phone number with extensions to reach employees. Todays Hosted Phone System as allin1number change ALL the rules completely. Since phone systems became VoIP-based in the mid-90’s, companies have been able to run their own by installing telephony software on a server and connecting phones to the server over their IP network.
But for a small or medium sized Company, running your own business phone system ‘used to require’ an IT overhead such as: purchasing SIP trunking service or PRIs to connect the phone system to the Public Switched Telephone Network, maintenance, security measures, and custom configuration. (The good news for todays businesses is almost all of the above is no-longer necessary with Hosted Phone Systems).
To alleviate this IT overhead, cloud phone system providers such as Vital Telcom began offering our Hosted Phone System some time back, yet the systems have come of age with optimum efficiency and cost savings. Cloud phone systems (a.k.a. Cloud VoIP, Hosted VoIP, and Hosted PBX) free companies from IT overhead and offer many more benefits.
What Are the Benefits of a Cloud or Hosted Phone Systems?
The primary benefit to choosing a cloud phone system over a traditional own premises business telephone is a reduction in time and money spent on running a phone system. It’s a lot like choosing a hosted email service, such as MS365, instead of the earlier Client Exchange Server you hosted on your own. Not only can you skip purchasing the server(s) to managing the phone system (and avoiding costs for SIP trunking or PRI services to connect the same), you can even skip all the time spent on configuration, upgrades, and security.
Believe it or not, VoIP hacking is a prevalent if you’re not careful with VoiP Business Phone Systems. If they can, VoIP hackers will take control of phone systems to make calls on your dime. Remember reputable hosted business phone system providers are focused on running a secure service so you don’t have to.
Ease of Use
Cloud or Hosted Phone System providers offer administrative portals so that making changes (e.g. adding a phone for a new hire) can be done by any designated team member, with a few clicks. This is much more efficient for businesses than relying on a specific IT resource for complex configurations.
Advanced Features & Integrations
To stay competitive and relevant, cloud phone system providers focus on building calling features that help people communicate in a work environment. For example, a hosted phone system provider might offer a SoftPhone that you can log into from anywhere, also integrate with your CRM for automated logging so you can initiate calls with just a click or for popping your DB and opening a record on answering an inbound call. Choosing the right cloud phone system for your business can help streamline processes and save the company resources.
Scalability & Remote Working
Finally, a cloud or hosted phone system will allow your phone system to scale with your business and support remote workers. Because the service is hosted on the Internet, remote employees can register their phones from anywhere. Today, over 4 million people work remotely on a daily basis across the country. Businesses without a hosted phone solution often instead reimburse employee cell phone and home phone bills, which is wasted time that also adds up.
How to Choose a Cloud or Hosted Phone System
Choosing the right cloud phone system depends on your business size, needs, and budget. Whether your a small start up an SME or a Corporate business Vital Telecom have the right solution for you.
If your unsure where to start please don’t hesitate to call us on +44 207 048 8821 and one of our pre-sales advisors will be only too happy to assist you.